Arc Solutions and EXTENSION, INC. Announce New Collaboration Software Solutions, Specifically Designed for the Healthcare Sector

RALEIGH, NORTH CAROLINA–(Marketwire – Jan. 7, 2010) – Leading Cisco collaboration software developer, Arc Solutions, has forged a new partnership with healthcare application experts EXTENSION, INC. to provide an integrated communications solution for the healthcare sector. This unique relationship will deliver a powerful range of solutions that solve workflow and collaboration challenges across healthcare organizations.

Using the industry standard HL-7 protocol, real time patient and staff contact and presence status information can now be shared across Arc, EXTENSION, and a host of other software applications. One key advantage is that healthcare receptionists and telephone attendants can have rich, accurate information relating to patients and medical staff at their fingertips, via the Arc attendant operator console.